Client Success Stories
Jessie H. – 8/2/2020
The Floor Gallery had just the flooring – bamboo – we were looking for and at a good price. Kathy was very helpful in selecting and ordering the product and Ruben did a good job on the floor installation.
Harmoniq.Designs
This is one of my favorite showrooms for flooring and tile materials . Kathy, Maddy and Camron are super helpful!
Andrew H.
I helped my parents on a renovation project. Their beautiful old house has beautiful old wood floors – except for one room. The reps at Floor Gallery were able to come out, measure and suggest a match. All install was done painlessly and now all the floors look great. AND my parents are satisfied! That’s a tough one, and Floor Gallery pulled it off! Thanks.
Sharon & Gary
We were becoming frustrated trying to match some wood floors we had installed approx ten yrs ago. Called the Floor Gallery and they were able to help find just what we needed. It was so refreshing to receive excellent customer service – something hard to come by these days. The entire team was professional, knowledgeable and engaged. Can’t thank Jessica, Camron and their installer enough.
Tiffany L.
Floor Gallery did an excellent job at my parents home. They came out and gave me a competitive quote for redesigning the Kitchen and 2 Bathrooms. Their team was very pleasant and professional, not to mention they finished 2 days early. I’m extremely happy and satisfied with the finish product and would recommend them to all my friends and family.
Mehrdad R.
I have never been completely satisfied and content with a home improvement project than when I worked with Floor Gallery. I had planned to replace the flooring at the entrance to my house and front gate. The bricks that were installed before were uneven, cracked, and outdated. After contacting FG and getting a reasonable quote and time estimate, I signed up with them for the project. Few days later, they sent an installer to my house which is located in San Francisco. The installer took two days to rip up the old flooring, shore up the foundation, and install the new 6 x 6 red tiles. I had problems locating the tiles to match the other areas of the house since they were out of production. FG helped me source the tiles that closely matched mine through their numerous suppliers and manufacturers. I didn’t have to oversea the project like I always do to make sure the installers do what was agreed upon and not cut corners. The installer was very professional and his work was precise and clean. I am truly happy with the work, the before and after results of the entrance to my house is amazing.
Sesha Srinivasachari – 8/24/2020
My experience with Floor Galley has been exceptional overall. Kathy gave us a fantastic price for our hardwood floor and was very customer service focused in answering our questions during the purchase and ensuring that our order went through on time. Cameron went out of his way to ensure that as soon as our order was delivered to the store, it was shipped to our job address as soon as possible. He was always available to answer all of my questions during this entire time.
NOTE: It was shocking to us that immediately after we met Kathy and placed our order, she passed away in tragic circumstances. She was such a sweet person. I cannot imagine something terrible happening to her. May her soul rest in peace. After Kathy’s passing away, we dealt with Cameron for the rest of our transaction and he did everything that I described above during this difficult time. My sincere condolences to Cameron and his team on Kathy’s untimely demise. My heartfelt gratitude for his team in coming through despite their grief.
Thank you Kathy, Cameron and Floor Galley for all your help.
Joanne Dowdall – 9/3/2020
We are very happy with our new bathroom and bedroom floors. The installer was excellent and very friendly.
Michael Dowdall – 9/7/2020
We had a new carpet installed in our master bedroom and a new floor installed in our master bathroom. The installers were very thorough and clean. Our room looks beautiful and I highly recommend you let Floor Galleria do your next flooring job.
Mary Ann Kurtz – 1/4/2021
Floor Gallery came in to replace old carpet with hardwood in our basement bedroom. They did an excellent job. Ruben was very good and worked long hours to get our job done quickly and professionally, all during COVID! The demolition was done in less than a day even though he had to scrape up old tile in addition to the carpet, and each day the area was left so clean. Our floors are beautiful. The price was exactly as quoted and the Floor Gallery team stayed in touch with us the whole time to make sure we got exactly what we wanted.
Larry Loo – 4/29/2021
Great place for all your flooring needs with good communication and skilled installers. Visited showroom and installed within a month. Very helpful staff with good product selection and a real value for the dollar. You can’t go wrong and looking forward to next job with Floor Gallery. Thanks!