My experience with Floor Galley has been exceptional overall. Kathy gave us a fantastic price for our hardwood floor and was very customer service focused in answering our questions during the purchase and ensuring that our order went through on time. Cameron went out of his way to ensure that as soon as our order was delivered to the store, it was shipped to our job address as soon as possible. He was always available to answer all of my questions during this entire time.
NOTE: It was shocking to us that immediately after we met Kathy and placed our order, she passed away in tragic circumstances. She was such a sweet person. I cannot imagine something terrible happening to her. May her soul rest in peace. After Kathy’s passing away, we dealt with Cameron for the rest of our transaction and he did everything that I described above during this difficult time. My sincere condolences to Cameron and his team on Kathy’s untimely demise. My heartfelt gratitude for his team in coming through despite their grief.
Thank you Kathy, Cameron and Floor Galley for all your help.